Service Design: Designing cross-channel service experiences

توضیحات:

Webcast Recording from Live Event We'll start with a brief introduction to Service Design and cover a case study from an insurance company to demonstrate its...

لغات کلیدی:

O'Reilly, O'Reilly, Webcast, Rosenfeld, Media, Service, Design, Lavrans, Løvlie, Andy, Polaine, Ben, Reason, Yasmina, Greco, Design, (Industry), Innovation

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